Welcome to Molky Masala! These Terms and Conditions outline the rules and regulations for the use of our website (https://www.molkymasala.com) and the purchase of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.


1. General Terms
1.1. Molky Masala is owned and operated by [Molky Masala], located in Barauni, Begusarai, Bihar, 851112.
1.2. We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the new terms.


2. Products & Orders
2.1. We sell various spices and masalas through our website. Product descriptions and images are for reference purposes only; actual products may vary slightly.
2.2. All orders are subject to availability. We reserve the right to cancel or limit the quantity of any order.
2.3. Pricing is subject to change without prior notice. Any pricing errors may result in order cancellation.


3. Payment & Billing
3.1. We accept payments through secure payment gateways.
3.2. You must provide accurate billing and shipping details. Incorrect information may delay or cancel your order.


4. Shipping & Delivery
4.1. Orders are processed and shipped within the estimated timeframe mentioned on our website. Delivery times may vary based on location.
4.2. We are not responsible for delays caused by courier services or unforeseen circumstances.
4.3. Any shipping-related issues must be reported within 48 hours of order receipt.


5. Returns & Refunds
5.1. Due to the nature of our products, returns are only accepted if the product is damaged or incorrect.
5.2. Refunds or replacements will be processed upon verification of the issue. Please refer to our Return & Refund Policy for more details.


6. User Conduct
6.1. You agree not to use our website for unlawful purposes, including fraud, hacking, or spamming.
6.2. We may terminate access if any violation of these terms occurs.


7. Intellectual Property
7.1. All content, including text, images, logos, and trademarks, is the property of Molky Masala and is protected under applicable laws.
7.2. Unauthorized use of any content is strictly prohibited.


8. Limitation of Liability
8.1. We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
8.2. We do not guarantee that our website will be error-free or uninterrupted.


9. Governing Law
9.1. These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Bihar.


10. Contact Information
For any queries regarding these Terms and Conditions, please contact us at:
Email: Molkygroups@gmail.com
Phone: 9229953853

By using our website, you agree to abide by these Terms and Conditions. Thank you for shopping with Molky Masala!